Friday, June 27, 2008

Attrition can’t be attributed to aspirations, salaries or job location

Whenever we talk of attrition, we talk about one of the following:
1) Job/ Role aspirations not getting met
2) Salaries being too low or revisions being improper
3) Preferences of people for particular job location (generally near to their permanent residence or family/ friends)
4) Uncooperative boss

However, these are just the triggers (the cause) to a disturbance (the affect) which leads to attrition. The disturbance we are talking about here is the 'Comfort zone disturbance'. And this is really the cause of attrition. So, what do we do to bring down attrition?

It's quite simple. Change the affect that these triggers cause. If you can somehow prevent comfort zone disturbances, you can control attrition. This means, you need to identify the elements that comprise the comfort zone of your employees; and then you need to balance out those elements whenever a comfort zone disturbance is created. It does involve quite a bit of thinking, but I believe that is the only way of controlling attrition.

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