Wednesday, June 18, 2008

No one wants SEI CMMI, not my guys at least

A typical IT services company sells SEI CMM or SEI CMMI big time. And the selling is so huge that they have almost forgotten the value that SEI CMMI brings to an organization. See http://itcit.blogspot.com/2008/06/sei-cmmi-is-crap.html

The big problem at hand is -- people (on ground) don't want to follow the processes laid by the IT firms as per SEI CMMI. The quality department is almost always running behind the delivery guys to get them to follow the processes. I know that this is the trend across most big IT services companies. But why do people not follow SEI CMMI processes in the right earnest (they do follow/fake them under the pressure from SQAs)?

I did a study, quite long back, and the major observation that came out from it was:

1. People don't understand the objective behind these processes -- and no one takes the pain to make them understand the objectives -- instead the focus is on getting them to comply either through carrot or through stick

2. Even if people are told the objective behind the processes, the objectives are explained in way that focuses towards the benefits to the IT firm and not towards the individual -- I believe the benefit of processes is more for the individual. How? Check --http://itcit.blogspot.com/2008/06/no-it-firm-benefits-from-sei-cmmi.html

Hence, people are not motivated enough to follow these processes. And wherever there is a lack of motivation, the failure is imminent.

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